Privacy Notice (EU)
This privacy statement was last updated on 27.3.2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland. As we may update the privacy notice from time to time, we recommend revisiting it regularly.
This privacy notice describes how Klinkmann and its Group companies (collectively “Klinkmann”, “we”, “us”, “our”) process personal data in connection
- with the use of this website and in marketing activities;
- processing of the personal data of the representatives of its partners (including service providers, subcontractors and customers)
- processing of the personal data of the candidates in the recruitment process
The privacy notice also describes the general data protection principles observed by Klinkmann in its operations and explains your rights to your personal data as the data subject.
Klinkmann Group Companies Recruitment Privacy Statement
We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
- If you have any questions or want to know exactly what data we keep of you, please contact us.
2. Categories and Sources of Personal Data
In marketing operations, we process personal data for various marketing purposes, such as informing our current or potential business customers about our services or any changes related to them. We also deliver ordered newsletters and communicate with our customers about other aspects of Klinkmann’s operations. We send announcements to subscribers. Additionally, this information is used for internal reporting at Klinkmann. Personal data collected through cookies is also used to optimize website usage and target marketing efforts. For more information about cookies, please refer to our Cookie Policy.
In addition, contact information for partner representatives is used for other communication between Klinkmann and its partners, as well as for billing and accounting purposes. Furthermore, this contact information is utilized in delivering services ordered by the partner. For instance, if using the services requires creating user profiles or registering users, the contact details of these representatives are involved. Additionally, partner information is used for Klinkmann’s sales purposes, including identifying and recording various prospects and sales opportunities.
We primarily collect the information used for newsletters and marketing communications directly from you, for example when you fill out forms on our website or otherwise subscribe to our newsletters. If you use our chat service, we will also collect information by that means. In the case of marketing activities for corporate communications, we may also collect your personal data from other public sources, such as the website of the company you represent or public services such as LinkedIn. Corporate communications marketing is always targeted at your represented company and related to your role in the company, not to you personally.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
In the course of operating its website and services and data processing, Klinkmann may use third-party subcontractors, service providers and consultants. Klinkmann uses only the services of trusted service providers and subcontractors. Klinkmann processes and stores the personal data described in this privacy notice mainly within the EU and EEA. However, some suppliers of systems or services used by Klinkmann may be located, operate or process data in countries outside the EU and EEA, where the level of data protection may not have been deemed sufficient by decision of the European Commission. We will not sell or otherwise transfer the personal data it processes to third parties for marketing purposes.
With respect to processing activities described in this privacy notice, Klinkmann uses the following suppliers:
- The support service for our marketing automation system: HubSpot
- The support service for our webinar application: MS Office Teams, Livestorm, Skytap
- The development, support, and integration development of customer relationship management systems: SAP, Zoho, HubSpot
If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. Third-party links
This privacy statement does not apply to third-party links on our website or corporate communication. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the data processing principles of the relevant third parties before opening any links to third parties.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
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Marketing register |
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1 Register
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Marketing Register |
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2 Controller
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Klinkmann Group: Klinkman Trade Oy (ID 0110081-2) Fonseenintie 3, Helsinki, Finland +358 9 540 4940, hr@klinkmann.fi |
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3 The Data Protection Officer |
Klinkman Group Data Protection Officer |
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4 Purpose and legal basis for processing personal data |
Consent Klinkmann’s legitimate interests on the basis of a customer relationship or prospect Klinkmann’s legitimate interests on the basis of executing the user’s request |
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5 Categories of data subject |
Current and potential customers |
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6 Categories of personal data |
Name (full name) Phone number Email address Address Title, Position Organization and its ID |
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7 Regular data sources |
The information is primarily collected through website and corporate communications. Klinkmann may also use external consultants to search for customers, in which case Klinkmann may also receive information through such consultants. |
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8 Providing personal data |
Providing personal data is voluntary |
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9 Automated decision-making |
No automated decisions or profiling are made based on personal data. We may use artificial intelligence (AI). |
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10 Recipients of personal data |
Possibly a subcontractor |
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11 Transferring to third countries |
Klinkmann itself does not disclose or transfer personal data collected outside the EU or EEA. Klinkmann may use third-party subcontractors, service providers, consultant and systems for services and data processing, which may locate outside EU and EEA. Klinkmann uses only the services of trusted service providers and subcontractors. |
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12 Data storage times |
We store personal data for a maximum of five years, unless the data subject requests the erasure of their personal data before this time, and we are not required by compelling legislation to retain the data for a longer period. Compelling legislation that influences the storage periods of data stored by Klinkmann includes accounting and tax legislation. Upon request, we will erase personal data from our marketing register within 30 days of receiving the request and verifying the data subject’s identity. |
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13 Data subject’s rights |
It is paramount to Klinkmann that the reliability and credibility of the company's systems and personal registers can be maintained and ensured. All processing of personal data complies with data protection legislation, where the essential general laws regulating personal registers and the processing of personal data are the Data Protection Act (1050/2018) and the EU General Data Protection Regulation GDPR (679/2016). The data subject has the right to: - receive information about the processing of their data - gain access to data - rectify data - delete data and be forgotten - restrict data processing - transfer data from one system to another - object to data processing and not be subject to automated decision-making The data subject cannot exercise all the above-mentioned rights in all situations, as the exercise of the rights is affected, for example, by the basis on which the personal data is processed. Klinkmann may need to request certain additional information from the party making the request to allow us to verify their identity. |
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14 Right to complain to a supervisory authority |
If you believe that the processing of your data has violated data protection legislation, you can refer the matter to the Data Protection Ombudsman. Data subjects have the right to lodge a complaint with the competent local supervisory authority, which in Finland is the Office of the Data Protection Ombudsman (see tietosuoja.fi/en). |
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Partner register |
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1 Register |
Partner Register |
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2 Controller
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Klinkmann Group: Klinkman Trade Oy (ID 0110081-2) Fonseenintie 3, Helsinki, Finland +358 9 540 4940, hr@klinkmann.fi |
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3 The Data Protection Officer |
Klinkman Group Data Protection Officer |
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4 Purpose and legal basis for processing personal data |
Consent Klinkmann’s legitimate interests on the basis of providing the service requested by the user. Klinkmann’s legitimate interests on the basis of fulfilling obligations under the customer relationship Performance of a contract between Klinkmann and the cooperation partner (for example, when the information is required for billing purposes or for creating user profiles) |
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5 Categories of data subject |
Customers, service providers, subcontractors |
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6 Categories of personal data |
Name (full name) Phone number Email address Address Title, Position Organization and its ID |
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7 Regular data sources |
The information is primarily collected through website and corporate communications. Klinkmann may also use external consultants to search for customers, in which case Klinkmann may also receive information through such consultants. |
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8 Providing personal data |
Providing personal data is voluntary |
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9 Automated decision-making |
No automated decisions or profiling are made based on personal data. We may use artificial intelligence (AI). |
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10 Recipients of personal data |
Possibly a subcontractor |
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11 Transferring to third countries |
Klinkmann itself does not disclose or transfer personal data collected outside the EU or EEA. Klinkmann may use third-party subcontractors, service providers, consultant and systems for services and data processing, which may locate outside EU and EEA. Klinkmann uses only the services of trusted service providers and subcontractors. |
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12 Data storage times |
We store personal data for a maximum of five years, unless the data subject requests the erasure of their personal data before this time, and we are not required by compelling legislation to retain the data for a longer period. Compelling legislation that influences the storage periods of data stored by Klinkmann includes accounting and tax legislation. Upon request, we will erase personal data from our register within 30 days of receiving the request and verifying the data subject’s identity. |
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13 Data subject’s rights |
It is paramount to Klinkmann that the reliability and credibility of the company's systems and personal registers can be maintained and ensured. All processing of personal data complies with data protection legislation, where the essential general laws regulating personal registers and the processing of personal data are the Data Protection Act (1050/2018) and the EU General Data Protection Regulation GDPR (679/2016). The data subject has the right to: - receive information about the processing of their data - gain access to data - rectify data - delete data and be forgotten - restrict data processing - transfer data from one system to another - object to data processing and not be subject to automated decision-making The data subject cannot exercise all the above-mentioned rights in all situations, as the exercise of the rights is affected, for example, by the basis on which the personal data is processed. Klinkmann may need to request certain additional information from the party making the request to allow us to verify their identity. |
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14 Right to complain to a supervisory authority |
If you believe that the processing of your data has violated data protection legislation, you can refer the matter to the Data Protection Ombudsman. Data subjects have the right to lodge a complaint with the competent local supervisory authority, which in Finland is the Office of the Data Protection Ombudsman (see tietosuoja.fi/en). |